Why cant i launch the epic games launcher

When i finally installed the epic games launcher everything seems to be working fine and it finishes installing but when it tries to open the app it says “An Unreal process has crashed: UE4-EpicGamesLauncher” and i cant start the app. Is there any way to fix this issue?

We will need a bit more info before we can give a proper answer. Please provide us some details on your computer system. The easiest way is to provide us with a DxDialog report.

To create it click start and type dxdiag then press enter, then click the Save All Information button, and then open up that file select all of the text and paste it into the text box on pastebin.com, then give it a name and click Create New Paste, then paste the URL of the page that loads next to your post here. This will let us see what hardware and software you have installed, and will help us figure out why this is occurring.

And just to be clear you are trying to launch UE4 correct? Which version are you trying to launch?

Thanks