How can i fix this issue

hi all :frowning: this is week 4 and i still cant launch the launcher
i wanted to download fortnite but when i open the launcher this crash reporter thing pop out telling me to send issue or whatever
i have downloaded the epic games launcher 8 times from the website and from the UE website
if anyone had or has the issue and found or fixed it
please tell me it would be amazing

Most likely this is due to incompatible hardware or software, there have been many reports that some laptops wonโ€™t work with the launcher/UE4/Fortnite.

To find out for sure please provide us some details on your computer system. The easiest way is to provide us with a DxDialog report.

To create it click start and type dxdiag then press enter, then click the Save All Information button, and then open up that file select all of the text and paste it into the text box on pastebin.com, then give it a name and click Create New Paste, then paste the URL of the page that loads next to your post here. This will let us see what hardware and software you have installed, and will help us figure out why this is occurring.

Please note that this website is intended for UE4 developers. Your issue is with the launcher so we can help with that, but any other questions/issues with Fortnite will need to be asked on the Fortnite Forums.

Thanks

hi thanks for your reply, i followed what uโ€™ve said
there you are : systeme info - Pastebin.com
thanks again :slight_smile:

and btw i have 2 graphic cards
other one is gtx 920m 2gb

please reply )=

?! help please :cry:

im begging you )=

thank u )=