Where is my refund for Paragon?

Ok Epic… its been a while since i send a refund for Paragon… you remember? the game that you screwed up and shut it down for Fortnite? right? so here is my question: Where is my money? There is not support site to get in contact to you or anything like that… i got no email or something like that and it has been MONTHS since i heard something about that topic. I’m still ■■■■■■ off and i want to know what the heck happend to my tickets.

Hello Oboro,

Answerhub is meant for issues relating directly to Unreal Engine 4 rather than the our game titles. Please refer to the following page for information on the refund process: https://fortnitehelp.epicgames.com/customer/en/portal/articles/2918444-paragon-refund-status

If you have any additional questions, please contact customer service by using the “Email Us” link on this page. Despite it saying “Fortnite”, this will reach our normal billing support team.