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Unreal engine won't open

Whenever i try to open unreal engine 4 it crashes.I even redownloaded it and i still get crush.

Product Version: UE 4.20
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asked Aug 11 '18 at 04:08 PM in Bug Reports

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onurkkk123
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avatar image Everynone Aug 11 '18 at 05:55 PM

Are you going to include any information about your machine, OS or maybe even include a crashlog?

avatar image onurkkk123 Aug 11 '18 at 06:05 PM

8GB RAM ,intel core i5 8th gen,my video card is AMD Radeon R5 M330.

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8GB RAM ,intel core i5 8th gen,my video card is AMD Radeon R5 M330

So a laptop with a dedicated low-end GPU. It should be enough to run the editor. You're not providing too much details here but there is a chance that the i5 (you did not specify which one) is using its own integrated GPU and this is likely to not work too well.

You can try switching the integrated GPU off or force the editor to use a dedicated one. Not sure how this is done for AMD cards but it might work.

Similar issue:

https://answers.unrealengine.com/questions/816072/unreal-engine-4-crashing-everytime.html

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answered Aug 11 '18 at 06:14 PM

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Everynone
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avatar image onurkkk123 Aug 11 '18 at 06:29 PM

i tried and it worked thx for help

avatar image Everynone Aug 11 '18 at 06:35 PM

Oh, cool! So hold on, can you tell what you did precisely.

avatar image onurkkk123 Aug 11 '18 at 06:36 PM

I disabled the intel uhd graphics and it worked fine.But I have another question if you have time to answer.Would it affect anything badly after i disabled it?Thanks for the suppport again tho.

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