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Why doesn't my launcher open?

I just downloaded the epic games launcher. When i start it, it says experiencing connection issues and never works. Any advice?

Product Version: Epic Games Launcher
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asked Sep 05 '18 at 01:59 AM in Installation & Setup

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avatar image effnjeffin Sep 07 '18 at 11:06 PM

Good luck with the "connectivity" problem. We have the same issue where the launcher can download updates but authorization of the account fails as a connectivity error. The Epic response to this has been "IDK there's nothing in the logs try the network connectivity troubleshooting guide it seems to work sometimes for some people." That guide doesn't help since the issue is an authorization failure and not a connectivity problem.

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