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Getting an error BV03 when installing UE4

I get an error code during verification step of downloading the UE4. It says: "The installation is corrupt. Please contact Support. Error Code IS-BV03" but I can't find anything online related to that error code. I think some of the pertinent parts of the log are below. EDIT: Full log message is here: https://www.dropbox.com/s/2vzxnbfd37974jy/UE4_InstallError.txt?dl=0

I'm on OSX 10.13.6.

Thanks for your help!

2018.09.14-13.18.43:764][438]LogBuildPatchServices: Requiring 99547 files [2018.09.14-13.18.43:764][438]LogBuildPatchServices: Detected previous staging completed, or existing files in target directory [2018.09.14-13.18.43:764][438]LogBuildPatchServices: Running backup and stage relocation [2018.09.14-13.18.44:678][463]LogSlate: Request Window '' being destroyed [2018.09.14-13.18.45:681][488]LogBuildPatchServices: Deleted Empty Folder (1,0) /Users/Shared/Epic Games/UE_4.20/.oJq1w/PatchData [2018.09.14-13.18.45:681][488]LogBuildPatchServices: Deleted Empty Folder (1,0) /Users/Shared/Epic Games/UE_4.20/.oJq1w/Install [2018.09.14-13.18.45:681][488]LogBuildPatchServices: Deleted Empty Folder (1,0) /Users/Shared/Epic Games/UE_4.20/.oJq1w [2018.09.14-13.19.07:527][776]LogBuildPatchServices: Relocation complete 1 [2018.09.14-13.19.13:266][859]LogBuildPatchServices: Verifying install [2018.09.14-13.23.40:760][753]LogBuildPatchServices: Error: Build verification failed on 1 file(s) [2018.09.14-13.23.40:760][753]LogBuildPatchServices: Error: EBuildPatchInstallError::BuildVerifyFail BV02 [2018.09.14-13.23.40:760][753]LogBuildPatchServices: Build verification error encountered: BV02: 1

[2018.09.14-13.29.48:024][807]LogBuildPatchServices: Verifying install [2018.09.14-13.34.44:992][602]LogBuildPatchServices: Error: Build verification failed on 1 file(s) [2018.09.14-13.34.44:992][602]LogBuildPatchServices: Error: EBuildPatchInstallError::BuildVerifyFail BV03 [2018.09.14-13.34.44:992][602]LogBuildPatchServices: Build verification error encountered: BV03: 1 [2018.09.14-13.34.44:992][602]LogBuildPatchServices: Verify stage complete 0 [2018.09.14-13.34.44:992][602]LogBuildPatchServices: Deleting staging area. [2018.09.14-13.34.44:992][602]LogBuildPatchServices: Reset MM. [2018.09.14-13.34.44:992][602]LogBuildPatchServices: Starting Installation [2018.09.14-13.34.45:369][612]LogBuildPatchServices: Requiring 1 files [2018.09.14-13.34.45:525][616]BuildPatchResumeData file found 0 [2018.09.14-13.34.47:887][654]LogBuildPatchServices: File construction complete [2018.09.14-13.34.47:887][654]LogBuildPatchServices: Staged install complete [2018.09.14-13.34.47:887][654]LogBuildPatchServices: Running backup and stage relocation [2018.09.14-13.34.50:007][685]LogBuildPatchServices: Create MM [2018.09.14-13.34.50:406][690]LogBuildPatchServices: Deleted Empty Folder (1,0) /Users/Shared/Epic Games/UE_4.20/.oJq1w/PatchData [2018.09.14-13.34.50:406][690]LogBuildPatchServices: Deleted Empty Folder (1,0) /Users/Shared/Epic Games/UE_4.20/.oJq1w/Install/Engine/Plugins/Editor/USDImporter/Source/ThirdParty/Linux [2018.09.14-13.34.50:407][690]LogBuildPatchServices: Deleted Empty Folder (1,0) /Users/Shared/Epic Games/UE_4.20/.oJq1w/Install/Engine/Plugins/Editor/USDImporter/Source/ThirdParty [2018.09.14-13.34.50:407][690]LogBuildPatchServices: Deleted Empty Folder (1,0) /Users/Shared/Epic Games/UE_4.20/.oJq1w/Install/Engine/Plugins/Editor/USDImporter/Source [2018.09.14-13.34.50:407][690]LogBuildPatchServices: Deleted Empty Folder (1,0) /Users/Shared/Epic Games/UE_4.20/.oJq1w/Install/Engine/Plugins/Editor/USDImporter [2018.09.14-13.34.50:407][690]LogBuildPatchServices: Deleted Empty Folder (1,0) /Users/Shared/Epic Games/UE_4.20/.oJq1w/Install/Engine/Plugins/Editor [2018.09.14-13.34.50:407][690]LogBuildPatchServices: Deleted Empty Folder (1,0) /Users/Shared/Epic Games/UE_4.20/.oJq1w/Install/Engine/Plugins [2018.09.14-13.34.50:407][690]LogBuildPatchServices: Deleted Empty Folder (1,0) /Users/Shared/Epic Games/UE_4.20/.oJq1w/Install/Engine [2018.09.14-13.35.09:777][988]LogBuildPatchServices: Relocation complete 1 [2018.09.14-13.35.10:404][ 0]LogBuildPatchServices: Verifying install [2018.09.14-13.39.53:332][397]LogBuildPatchServices: Error: Build verification failed on 1 file(s) [2018.09.14-13.39.53:332][397]LogBuildPatchServices: Error: EBuildPatchInstallError::BuildVerifyFail BV03

Product Version: UE 4.20
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asked Sep 14 '18 at 02:12 PM in Installation & Setup

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snow_tires
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avatar image snow_tires Sep 26 '18 at 05:19 PM

Hello? Anyone there? It's been almost 2 weeks... I'd love to get this resolved. I'm teaching a game design course to some homeschool students, but I can't get past the install. We might have to switch to Unity if I can't get the environment up and running :(

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Hello? Still looking for some assistance.

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answered Oct 10 '18 at 02:18 PM

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snow_tires
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