Is there any known issue or fix to this problem?

Development Platform & Builds XR Development
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1

I have an Unreal Engine 4.20.2 project on GearVR crashes on any input of GearVR touchpad or controller.
The crash happens on Samsung Galaxy S8 and S7, Oculus GO works fine.

App works in developer mode if I uninstall Oculus GearVR app, start GearVR developer mode (Gear VR Service app)
Since the GearVR service is still running, I can still launch the App, which then works fine and input does not crash app anymore (even touch input on display causes crashes if app in developer mode).

On oculus forum I found this issue currently [GearVR] Crash on Input (except when Oculus GearVR... - Meta Community Forums - 691984

2

Same problem here. Best bet is still Oculus finding the fix via that forum post

3

Hello,

We’ve recently made a switch to a new bug reporting method using a more structured form. Please visit the link below for more details and report the issue using the new Bug Submission Form. Feel free to continue to use this thread for community discussion around the issue.

https://epicsupport.force.com/unrealengine/s/

Thanks