x

Search in
Sort by:

Question Status:

Search help

  • Simple searches use one or more words. Separate the words with spaces (cat dog) to search cat,dog or both. Separate the words with plus signs (cat +dog) to search for items that may contain cat but must contain dog.
  • You can further refine your search on the search results page, where you can search by keywords, author, topic. These can be combined with each other. Examples
    • cat dog --matches anything with cat,dog or both
    • cat +dog --searches for cat +dog where dog is a mandatory term
    • cat -dog -- searches for cat excluding any result containing dog
    • [cats] —will restrict your search to results with topic named "cats"
    • [cats] [dogs] —will restrict your search to results with both topics, "cats", and "dogs"

Office Holiday

Epic Games' offices will be on holiday from June 22nd to July 7th. During this period support will be limited. Our offices will reopen on Monday, July 8th. 

Unreal Engine causes 4k monitor to go black for a few seconds while moving mouse.

Unreal Engine loads up fine. The problem is moving my cursor anywhere within the application windows causes the monitor to go black for a few seconds. it comes back...then when I move it again...same thing. Moving my cursor anywhere outside the window doesn't cause the problem.

I have: Windows 10 (64-bit) Geforce 1070 GTX (newest drivers)

Product Version: UE 4.20
Tags:
more ▼

asked Sep 24 '18 at 07:57 AM in Using UE4

avatar image

matrixcn
16 1 2 2

avatar image taisuken Sep 24 '18 at 02:01 PM

happen to me also.

avatar image taisuken Sep 25 '18 at 11:06 AM

anyone can help?still got this problem

avatar image LeonBrazil Sep 25 '18 at 07:12 PM

I started having this exact issue yesterday! No idea what changed? Latest drivers with GeForce 1080Ti

avatar image LeonBrazil Sep 25 '18 at 07:28 PM

The latest Nvidia drivers are the culprit. I rolled back to 399.24-desktop-win10-64bit-international-whql.exe No more black screen of annoyance!

avatar image taisuken Sep 27 '18 at 03:42 PM

the new update nvidia still got this problem.any other solution than downgrade the driver?

avatar image taisuken Oct 01 '18 at 03:31 PM

guys I really need help this problem ...please someone!

avatar image matrixcn Oct 02 '18 at 01:19 AM

I haven't tried rolling back the driver as I need the updated ones for compatibility on other things...so that wouldn't be a solution for me in my situation. I will say...Thanks for finding that out though LeonBrazil.

It does seem to be exclusively 4k TV related as I have 2 monitors (TV's). 1x 1080p and 1x 4k Samsung smart. When I drag the Unreal Editor within my 1080p TV...there's no issues present. It's only when I drag the window onto my 4K TV that the issue presents itself. Very Weird!!!

avatar image taisuken Oct 04 '18 at 04:05 PM

After new nvidia driver update ,still got this problem .....

avatar image Hattackk Oct 08 '18 at 09:02 PM

Same here on Nvidia 416.16.

avatar image taisuken Oct 12 '18 at 09:43 AM

Nvidia 416.34 also got this problem

avatar image Gemesil Oct 16 '18 at 08:02 PM

same issue too (1070ti).

avatar image m.d. Oct 18 '18 at 10:54 AM

same issue too since last month

i'm japanese

1080ti,4K monitor

this kind of problem is just only UE4

avatar image Hattackk Oct 19 '18 at 09:27 PM

Still an issue with 4.20.3. This only causes my main display to black out.

avatar image janenall Jan 30 '19 at 12:51 PM

I have started to experience the same issue a couple of days ago. I was hoping to find the solution to this problem, however, I wasn't able to find it. Asked my friend who is working for EduBirdie (link text) and has experience in UE, but he replied, that he hasn't seen such problems previously. Does anybody have the answer? Because it's crucial for my project I'm currently working on.

avatar image Etienneboy0 Jan 30 '19 at 12:53 PM

what graphic driver version do you have?

(comments are locked)
10|2000 characters needed characters left
Viewable by all users

4 answers: sort voted first

Happy solution here !!

Turn your HDR&WCG setting of W10 On !!

Then this trouble gone !!

more ▼

answered Oct 20 '18 at 02:06 PM

avatar image

m.d.
16 1 5

avatar image Yuri Meitzen Oct 20 '18 at 06:18 PM

thanks, was having this problem and this fixed it

avatar image InfiRandia Oct 23 '18 at 11:38 AM

Turning HDR & WCG ON in Windows 10 Display settings fixed the issue for me with the latest Nvidia drivers (416.34). Thank you!

(comments are locked)
10|2000 characters needed characters left
Viewable by all users

Yep I had to roll back another driver version, I was finding hitches with the one I posted above. This one is the most stable for me: 399.07-desktop-win10-64bit-international-whql-rp.exe

I tried the latest 411.70, that still causes the 4K black screen of annoyance.

Sticking with 399.07 for the time being.

more ▼

answered Oct 04 '18 at 06:25 PM

avatar image

LeonBrazil
6 1 1

(comments are locked)
10|2000 characters needed characters left
Viewable by all users

Finally nvidia 416.94 fix this problem without need turn on HDR

more ▼

answered Nov 20 '18 at 12:04 PM

avatar image

taisuken
6 1

(comments are locked)
10|2000 characters needed characters left
Viewable by all users

If it helps anyone...I no longer have the issue anymore after updating to version 4.20.3

more ▼

answered Oct 19 '18 at 12:12 AM

avatar image

matrixcn
16 1 2 2

avatar image taisuken Oct 20 '18 at 09:36 AM

im still got this problem after use ver 4.20.3

avatar image Etienneboy0 Jan 29 '19 at 06:54 PM

4.21.2 and stil have te problem with nvidia 416.34 driver

avatar image Etienneboy0 Jan 29 '19 at 07:05 PM

4.21.2 solved after driver 417.71

(comments are locked)
10|2000 characters needed characters left
Viewable by all users
Your answer
toggle preview:

Up to 5 attachments (including images) can be used with a maximum of 5.2 MB each and 5.2 MB total.

Follow this question

Once you sign in you will be able to subscribe for any updates here

Answers to this question