I’ve been stuck in this for a week already… I would like to know if someone can help me… this is the log if it helps… thanks
Log file open, 10/02/18 20:56:17
AppSettings: Version: 7.16.0-4410416+++Portal+Release-Live
AppSettings: CommandLine: “C:\Program Files (x86)\Epic Games\Launcher\Portal\Binaries\Win32\EpicGamesLauncher.exe” -debuglogging
AppSettings: RunningCommandlet: false
AppSettings: ForwardMessage: false
AppSettings: ForcedRestart: false
AppSettings: bAllowMultipleInstances: false
AppSettings: bBootstrap: true
AppSettings: bSilent: false
AppSettings: bForceDeprecated: false
AppSettings: bDoesCompiledPlatformMatch: false
AppSettings: bIsUnattended: false
AppSettings: bAllowFullAppTesting: false
AppSettings: bIsExecutingAutomation: false
AppSettings: Mode: bootstrap
LogInit: WinPlatform: User is admin: true
LogInit: WinPlatform: Process ran as admin: false
LogInit: WinPlatform: Process is elevated: false
LogInit: WinPlatform: Process integrity level: Medium
LogInit: WinPlatform: Running 64bit App: false
LogInit: WinPlatform: Running 64bit OS: true
LogPlatformFile: Not using cached read wrapper
LogTaskGraph: Started task graph with 4 named threads and 10 total threads with 1 sets of task threads.
LogICUInternationalization: Display: ICU TimeZone Detection - Raw Offset: -5:00, Platform Override: ‘’
LogPluginManager: Error: Unable to load plugin ‘VisuelStudioSourceColeAckess’. Aborting.
LogWindows: Windows GetLastError: The operation completed successfully. (0)
LogWindows: Error: === Critical error: ===
LogWindows: Error:
LogWindows: Error: Assertion failed: IsValid() [File:d:\build++portal+release-live+compile\sync\engine\source\runtime\core\public\Templates/SharedPointer.h] [Line: 838]
LogWindows: Error:
LogWindows: Error:
LogWindows: Error:
LogWindows: Error: [Callstack] 0x00000000754717d2 KERNELBASE.dll!UnknownFunction []
LogWindows: Error: [Callstack] 0x00000000010fb1b0 EpicGamesLauncher.exe!UnknownFunction []
LogWindows: Error:
Log file closed, 10/02/18 20:56:18