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Unreal Engine 4.20 Studio Beta will not launch

Any help with this. As the title says it will not launch, I see activity after clicking the tab, and then nothing. Task manager shows two processes, EpicGamesLauncher.exe and UnrealCEFSubProcess.exe. I make sure I kill these before I start again.

I've tried this https://epicgames.helpshift.com/a/epic-launcher/?s=launcher-troubleshooting&f=the-launcher-fails-to-load-or-crashes-when-i-try-to-run-it&l=en

and this

https://epicgames.helpshift.com/a/epic-launcher/?lang=en&s=launcher-troubleshooting&f=network-connectivity-troubleshooting&l=en and I've tried switching off my Windows Firewall to make it worth, but all have failed.

I'm on Windows 7, fully specced up machine with a GTX1080, 32gb Ram and i& cpu. It shouldn't be rocket science to get programs to work, so any help please, anything I'm missing causing a conflict?

Product Version: UE 4.20
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asked Oct 05 '18 at 11:52 AM in Installation & Setup

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ant_march
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Hello.

For difficult issues with getting the Epic Launcher to run, your best option will be to reach out to our Launcher support team: https://epicgames.helpshift.com/a/epic-launcher/?contact=1

Best of luck.

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answered Nov 08 '18 at 10:10 PM

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Stephen Ellis ♦♦ STAFF
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