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Access violation - code c0000005 (first/second chance not available)

Hello,I just downloaded UE4 and whenever I try to open it,a message appears saying: Access violation - code c0000005 (first/second chance not available)

Can anyone help me?

Also here is the full message: LoginId:509eeda14affa55d0c6b4b82cff7931a EpicAccountId:6c0fd086b4174682ad1d738b52aaafa9

Access violation - code c0000005 (first/second chance not available)

nvwgf2umx nvwgf2umx nvwgf2umx nvwgf2umx nvumdshimx nvumdshimx nvumdshimx nvumdshimx nvumdshimx d3d11 d3d11 dxgi dxgi dxgi UE4Editor_D3D11RHI!FD3D11Viewport::PresentChecked() [d:\build++ue4\sync\engine\source\runtime\windows\d3d11rhi\private\d3d11viewport.cpp:298] UE4Editor_D3D11RHI!FD3D11DynamicRHI::RHIEndDrawingViewport() [d:\build++ue4\sync\engine\source\runtime\windows\d3d11rhi\private\d3d11viewport.cpp:604] UE4Editor_RHI!FRHICommandList::EndDrawingViewport() [d:\build++ue4\sync\engine\source\runtime\rhi\private\rhicommandlist.cpp:1493] UE4Editor_SlateRHIRenderer!FSlateRHIRenderer::DrawWindow_RenderThread() [d:\build++ue4\sync\engine\source\runtime\slaterhirenderer\private\slaterhirenderer.cpp:928] UE4Editor_SlateRHIRenderer!TGraphTask > >::ExecuteTask() [d:\build++ue4\sync\engine\source\runtime\core\public\async\taskgraphinterfaces.h:829] UE4Editor_Core!FNamedTaskThread::ProcessTasksNamedThread() [d:\build++ue4\sync\engine\source\runtime\core\private\async\taskgraph.cpp:665] UE4Editor_Core!FNamedTaskThread::ProcessTasksUntilQuit() [d:\build++ue4\sync\engine\source\runtime\core\private\async\taskgraph.cpp:574] UE4Editor_RenderCore!RenderingThreadMain() [d:\build++ue4\sync\engine\source\runtime\rendercore\private\renderingthread.cpp:333] UE4Editor_RenderCore!FRenderingThread::Run() [d:\build++ue4\sync\engine\source\runtime\rendercore\private\renderingthread.cpp:467] UE4Editor_Core!FRunnableThreadWin::Run() [d:\build++ue4\sync\engine\source\runtime\core\private\windows\windowsrunnablethread.cpp

Product Version: UE 4.20
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asked Oct 05 '18 at 09:21 PM in Bug Reports

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AquaBomber
1

avatar image Jeff A ♦♦ STAFF Oct 10 '18 at 08:28 PM

Hello,

We've recently made a switch to a new bug reporting method using a more structured form. Please visit the link below for more details and report the issue using the new Bug Submission Form. Feel free to continue to use this thread for community discussion around the issue.

https://epicsupport.force.com/unrealengine/s/

Thanks

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