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Assertion failed:

Hi, I've published a game on Steam. But some of the players reporting crashes when try to run the game. ( 7 reports so far)

 Assertion failed: (Index >= 0) & (Index < ArrayNum) [File:d:\rocketsync\4.19.0-3944462+++ue4+release-4.19\working\engine\source\runtime\core\public\Containers/Array.h] [Line: 610] 
 Array index out of bounds: 0 from an array of size 0
 
 
 0x00000000FD23A06D KERNELBASE.dll!UnknownFunction []
 0x00000000409F8640 ASPv3.exe!UnknownFunction []
 0x000000004059296B ASPv3.exe!UnknownFunction []
 0x00000000402F5868 ASPv3.exe!UnknownFunction []
 0x000000004338135F ASPv3.exe!UnknownFunction []
 0x0000000043379D3B ASPv3.exe!UnknownFunction []
 0x000000004339DB85 ASPv3.exe!UnknownFunction []
 0x000000004339895A ASPv3.exe!UnknownFunction []
 0x000000004338AF2A ASPv3.exe!UnknownFunction []
 0x0000000043367F07 ASPv3.exe!UnknownFunction []
 0x0000000040591BEB ASPv3.exe!UnknownFunction []
 0x00000000409AC8A4 ASPv3.exe!UnknownFunction []
 0x00000000409BBEAA ASPv3.exe!UnknownFunction []
 0x00000000409AC58F ASPv3.exe!UnknownFunction []
 0x000000004027F5FA ASPv3.exe!UnknownFunction []
 0x0000000040277EEA ASPv3.exe!UnknownFunction []
 0x000000004027815A ASPv3.exe!UnknownFunction []
 0x00000000402856E6 ASPv3.exe!UnknownFunction []
 0x0000000043C993B7 ASPv3.exe!UnknownFunction []
 0x00000000771759CD kernel32.dll!UnknownFunction []
 0x00000000772D383D ntdll.dll!UnknownFunction []
 0x00000000772D383D ntdll.dll!UnknownFunction []



Any idea what might have caused it ?

Thanks.

Product Version: UE 4.19
Tags:
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asked Oct 15 '18 at 08:22 AM in Bug Reports

avatar image

Qukla
59 3 5 11

avatar image Jeff A ♦♦ STAFF Oct 15 '18 at 07:47 PM

Hello,

We've recently made a switch to a new bug reporting method using a more structured form. Please visit the link below for more details and report the issue using the new Bug Submission Form. Feel free to continue to use this thread for community discussion around the issue.

https://epicsupport.force.com/unrealengine/s/

Thanks

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