Unreal crashes PC constantly

Hi,

I have been using the Unreal Editor for years but it is now crashing my whole pc constantly. It started happening every hour and now it’s every 10 minutes or less. The crash isn’t linked to a particular action - sometimes I’m simply looking at a blueprint and after a minute it crashes.

The symptoms are usually both of my monitors going grey with artifacts and sometimes the pc recovers but Unreal crashes but most often the whole PC locks up and I have to restart.

I have tried reinstalling Unreal, updating my graphics drivers, checking the CPU and graphics card heat, and running diagnostics on both, but the problem persists and no errors are displayed.

PC details:

Operating System: Windows 10 Home 64-bit
Processor: Intel(R) Core™ i7-3770K CPU @ 3.50GHz (8 CPUs), ~3.5GHz
Memory: 8192MB RAM
DirectX Version: DirectX 12
Card name: AMD Radeon R9 200 / HD 7900 Series

Any help would be massively appreciated!

Hello,

We’ve recently made a switch to a new bug reporting method using a more structured form. Please visit the link below for more details and report the issue using the new Bug Submission Form. Feel free to continue to use this thread for community discussion around the issue.

https://epicsupport.force.com/unrealengine/s/

Thanks