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android game crash on startup?

when starting a black screen comes and shows preparing app for use..thn crashes onto appdrawer..plz help

Product Version: Not Selected
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asked Aug 17 '14 at 12:33 PM in Packaging & Deployment

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avatar image [Epic] Gribbs ♦♦ STAFF Aug 26 '14 at 04:02 PM

Howdy midhunjohnson,

Thank you for reporting this issue. I am just going to need a bit more information from you before I begin investigating this issue.

  • What version of UE4 are you currently running?

  • What Android device are you using to package to and what OS is that device currently on?

  • Is there an easy step by step way of recreating this issue?

  • Would you be able to attach your Log Files for the project and your DXdiag?

  • Any additional information would be greatly appreciated

Thanks and have a great day!

avatar image [Epic] Gribbs ♦♦ STAFF Aug 28 '14 at 08:52 PM

Hey midhunjohnson,

Just wanted to check in with you and see if the issue that you have reported is still occurring for you. Please be sure to let me know whether it does or doesn't so I can follow up on this issue.


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Hi midhunjohnson,

We have not heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you are still experiencing the issue you reported, please respond to this message with additional information and we will offer further assistance.

Thank you.

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answered Sep 02 '14 at 03:54 PM

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[Epic] Gribbs ♦♦ STAFF
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