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Graphics Driver crashes constantly

Hello,

I hope that someone can help me with this. After updating my graphic drivers Unreal keeps crashing with following error:

"Video driver has crashed and was reset! Make sure your video drivers are up to date. Exiting..."

I tried to find a solution and it seems that this method I found made it more stable:

https://answers.unrealengine.com/questions/70509/disable-scalability.html. So I made a new .ini file in one folder and followed the instructions. This made it better, but didn't solve my problem completely. Now at least I can work a little while, before it crashes. It's better than nothing but yet very annoying.

I have a quite new Laptop 16 gb ram Nividia GeForce 1050 Ti newest drivers

I recently ran into the Direct X 11 problem, since I have DX 12 and hat to add this -DX12 command to get the Engine to work at all. But that doesn't seem to be an issue anymore.

I would be very happy if someone could assist me with this.

Best regards

Product Version: UE 4.21
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asked Dec 04 '18 at 10:31 PM in Bug Reports

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DarkRedRose
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avatar image Jeff A ♦♦ STAFF Dec 05 '18 at 08:39 PM

Hello,

We've recently made a switch to a new bug reporting method using a more structured form. Please visit the link below for more details and report the issue using the new Bug Submission Form. Feel free to continue to use this thread for community discussion around the issue.

https://epicsupport.force.com/unrealengine/s/

Thanks

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Seems that the new Update solved it. No Crashes anymore after I installed version 4.21.1. Only one Problem left. It seems that there are some missing dlls. Nevertheless everything seems stable at the moment. But does anyone know something about this issue:

"LogWindows: Failed to load 'aqProf.dll' (GetLastError=126)

LogWindows: File 'aqProf.dll' does not exist

LogWindows: Failed to load 'VtuneApi.dll' (GetLastError=126)

LogWindows: File 'VtuneApi.dll' does not exist

LogWindows: Failed to load 'VtuneApi32e.dll' (GetLastError=126)

LogWindows: File 'VtuneApi32e.dll' does not exist"

Could it be solved by installing Visual Studio? I searched for a solution a long time and coudn't find anything useful to fix it properly.

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answered Dec 05 '18 at 09:15 PM

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DarkRedRose
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