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Epic Games Launcher White Screen HELP

Epic games launcher doesn't fully load and is a white screen with text, can't access Unreal Engine 4, Fortnite, or anything.

Someone who had the same problem on the fortnite forum: https://www.epicgames.com/fortnite/forums/technical-support/hardware-support/882507-problem-with-epic-games-launcher-white-screen

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Product Version: Epic Games Launcher
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asked Dec 18 '18 at 02:41 PM in Installation & Setup

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2 answers: sort voted first

Fix found on the other forum located here: https://answers.unrealengine.com/questions/858738/view.html

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answered Dec 19 '18 at 02:03 AM

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avatar image Balmarky Feb 16 '19 at 03:23 PM

This 'answer' just loops back to this thread .. can't downvote it :/ Anyhow .. figured out the answer and posted below

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I managed to fix this on my computer by removing the webcache folder in the appdata folder and letting the epic launcher rebuild it.

So follow these steps:

  1. Exit Epic Launcher

  2. Browse to C:\Users\MYUSERNAME\AppData\Local\EpicGamesLauncher\Saved\

  3. Delete the webcache folder

  4. Launch Epic Launcher and all ok..



Feel free to thank me by carrying me to a victory royale ;)

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answered Feb 16 '19 at 03:14 PM

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avatar image IISK Feb 19 '19 at 01:48 PM

Thank you. It worked perfectly, and it didn't even took a minute to do it. Unfortunately I can't carry you because I suck at fortnite, but if I ever manage to win, it'll be dedicated to you.

avatar image Balmarky Feb 19 '19 at 08:24 PM

Thanks :D

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