UE4 Launcher ....is it broken?

It just isn’t working…I’ve done it all, reinstalling, looking for information else where but…this is the most frustrating download of a “free software” I’ve ever experience. I’m at my wits of just giving up and using another software. My laptop is new and I’m sure its capable of running this but no dice… Can EpicGames please hear this plea. Fix this MEGA problem for newcomers like me and current users. I really want to use your program but sadly it won’t launch.

Anyone, anyone…please help me.