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Datasmith error importing materials

The materials are not importing. The first time I imported a Rhino file from datasmith worked fine. But now doing the exact thing, the materials do not import. The model is imported but all the materials and model's materials display as a gray checker board. What can I do to fix it?alt text

Product Version: UE 4.21
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error.jpg (272.6 kB)
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asked Jan 22 '19 at 12:18 PM in Rendering

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Studio OREZ
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avatar image Stephen Ellis ♦♦ STAFF Jan 24 '19 at 09:36 PM

Hello.

We have a dedicated support channel specifically for UnrealStudio and Datasmith. Please report your issue at the following link: https://unrealstudiohelp.epicgames.com/s/case-community-page

Thank you.

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