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Why datasmith is not importing materials?

Im importing a Rhino file using datasmith and it imports the model and materials but the materials are empty. The materials I used in vray are there but It display a gray checkerboard. It worked the first time I used datasmith but not anymore. What I can do to make it work?alt text

Product Version: UE 4.21
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error.jpg (272.6 kB)
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asked Jan 22 '19 at 12:31 PM in Rendering

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Studio OREZ
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avatar image Stephen Ellis ♦♦ STAFF Jan 24 '19 at 09:36 PM

Hello.

We have a dedicated support channel specifically for UnrealStudio and Datasmith. Please report your issue at the following link: https://unrealstudiohelp.epicgames.com/s/case-community-page

Thank you.

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