IOS Build Failed During Installation

AlwysAnrchy · August 21, 2014, 12:41pm

Howdy ChaseK,

Thank you for reporting this issue. Just a couple of questions before I investigate this issue.

Would you be able to share you DXdiag and your project log files?
Have you attempted to Deploy again since the ‘Build Failed’ has occurred?
What OS version is your iPad running off of?
I noticed that 2 lines above the 40% mark, in this log, It is stating that the device was disconnected. Do you always receive this error when deploying?

Any additional information will be greatly appreciated.

Thanks and have a great day!

anonymous_user_6e347415 · August 21, 2014, 12:31pm

I just created a new project first person blueprint project with starter content. After linking up my mobile provision and certificates, configuring for ios, and disabling mobile HDR, I launched for my iPad 2.

The build worked fine until 40% of the way through installation when it was ‘VerifyingApplication’. The error is “Update of “Dodgeball.ipa” failed with There is a problem with the entitlements for this application.”

Tappy Chicken does the same thing.

Please tell me if their are any more details you need. I’m pretty new to this so I could have missed something obvious. Thanks in advance for any help :).

Using windows 7 64 bit.

LogPlayLevel:Display: IPhonePackager: ----------
LogPlayLevel:Display: IPhonePackager: Executing command 'Deploy' '' ...
LogPlayLevel:Display: IPhonePackager: [deploy] Created deployment server.
LogPlayLevel:Display: IPhonePackager: Trying to connect to mobile device running iOS ...
LogPlayLevel:Display: IPhonePackager: Mobile Device 'Todd's iPad' connected
LogPlayLevel:Display: IPhonePackager: Device 'Todd's iPad' with id 7b44001efab313554a5fc4f4430b805911fea01a is being checked against .
LogPlayLevel:Display: IPhonePackager: Transferring IPA to device 'Todd's iPad' ... 
LogPlayLevel:Display: IPhonePackager:  ... Transferred 6144 KB of 112216 KB
LogPlayLevel:Display: IPhonePackager:  ... Transferred 10240 KB of 112216 KB
LogPlayLevel:Display: IPhonePackager:  ... Transferred 15360 KB of 112216 KB
LogPlayLevel:Display: IPhonePackager:  ... Transferred 19456 KB of 112216 KB
LogPlayLevel:Display: IPhonePackager:  ... Transferred 23552 KB of 112216 KB
LogPlayLevel:Display: IPhonePackager:  ... Transferred 28672 KB of 112216 KB
LogPlayLevel:Display: IPhonePackager:  ... Transferred 32768 KB of 112216 KB
LogPlayLevel:Display: IPhonePackager:  ... Transferred 37888 KB of 112216 KB
LogPlayLevel:Display: IPhonePackager:  ... Transferred 41984 KB of 112216 KB
LogPlayLevel:Display: IPhonePackager:  ... Transferred 46080 KB of 112216 KB
LogPlayLevel:Display: IPhonePackager:  ... Transferred 51200 KB of 112216 KB
LogPlayLevel:Display: IPhonePackager:  ... Transferred 55296 KB of 112216 KB
LogPlayLevel:Display: IPhonePackager:  ... Transferred 59392 KB of 112216 KB
LogPlayLevel:Display: IPhonePackager:  ... Transferred 64512 KB of 112216 KB
LogPlayLevel:Display: IPhonePackager:  ... Transferred 68608 KB of 112216 KB
LogPlayLevel:Display: IPhonePackager:  ... Transferred 73728 KB of 112216 KB
LogPlayLevel:Display: IPhonePackager:  ... Transferred 77824 KB of 112216 KB
LogPlayLevel:Display: IPhonePackager:  ... Transferred 81920 KB of 112216 KB
LogPlayLevel:Display: IPhonePackager:  ... Transferred 87040 KB of 112216 KB
LogPlayLevel:Display: IPhonePackager:  ... Transferred 91136 KB of 112216 KB
LogPlayLevel:Display: IPhonePackager:  ... Transferred 96256 KB of 112216 KB
LogPlayLevel:Display: IPhonePackager:  ... Transferred 100352 KB of 112216 KB
LogPlayLevel:Display: IPhonePackager:  ... Transferred 104448 KB of 112216 KB
LogPlayLevel:Display: IPhonePackager:  ... Transferred 109568 KB of 112216 KB
LogPlayLevel:Display: IPhonePackager:  ... Finished copying to '/PublicStaging/Dodgeball.ipa' in 5.95 s
LogPlayLevel:Display: IPhonePackager: Installing IPA on device 'Todd's iPad' ... 
LogPlayLevel:Display: IPhonePackager:  ... Install is 5% complete at phase 'CreatingStagingDirectory'
LogPlayLevel:Display: IPhonePackager:  ... Install is 15% complete at phase 'ExtractingPackage'
LogPlayLevel:Display: IPhonePackager: IPP ERROR: Mobile Device disconnected during run!
LogPlayLevel:Display: IPhonePackager:  ... Install is 20% complete at phase 'InspectingPackage'
LogPlayLevel:Display: IPhonePackager:  ... Install is 20% complete at phase 'TakingInstallLock'
LogPlayLevel:Display: IPhonePackager:  ... Install is 30% complete at phase 'PreflightingApplication'
LogPlayLevel:Display: IPhonePackager:  ... Install is 30% complete at phase 'InstallingEmbeddedProfile'
LogPlayLevel:Display: IPhonePackager:  ... Install is 40% complete at phase 'VerifyingApplication'
LogPlayLevel:Display: IPhonePackager: Install \ Update of "Dodgeball.ipa" failed with There is a problem with the entitlements for this application (0xE8008016) in 24.39 seconds
LogPlayLevel:Display: IPhonePackager: 
LogPlayLevel:Display: IPhonePackager: IPP ERROR: Failed to install IPA on device
LogPlayLevel:Display: IPhonePackager: 
LogPlayLevel:Display: CommandUtils.Run: Run: Took 33.2028991s to run IPhonePackager.exe
LogPlayLevel:Display: ErrorReporter.Error: ERROR: AutomationTool error: Command failed (Result:35): F:\FProgram Files\Unreal Engine\4.4\Engine\Binaries\DotNET\IOS\IPhonePackager.exe Deploy "F:\Other Folder\Unreal Projects\Dodgeball\Binaries\IOS\Dodgeball.ipa". See logfile for details: 'IPhonePackager.txt' 
LogPlayLevel:Display: BuildCommand.Execute: ERROR: BUILD FAILED
LogPlayLevel:Display: Program.Main: ERROR: AutomationTool terminated with exception:
LogPlayLevel:Display: Program.Main: ERROR: Exception in AutomationTool: Command failed (Result:35): F:\FProgram Files\Unreal Engine\4.4\Engine\Binaries\DotNET\IOS\IPhonePackager.exe Deploy "F:\Other Folder\Unreal Projects\Dodgeball\Binaries\IOS\Dodgeball.ipa". See logfile for details: 'IPhonePackager.txt' 
LogPlayLevel:Display: Stacktrace:    at AutomationTool.CommandUtils.RunAndLog(String App, String CommandLine, String Logfile, Int32 MaxSuccessCode, String Input, ERunOptions Options)
LogPlayLevel:Display:    at IOSPlatform.Deploy(ProjectParams Params, DeploymentContext SC)
LogPlayLevel:Display:    at Project.Deploy(ProjectParams Params)
LogPlayLevel:Display:    at BuildCookRun.DoBuildCookRun(ProjectParams Params)
LogPlayLevel:Display:    at BuildCommand.Execute()
LogPlayLevel:Display:    at AutomationTool.Automation.Execute(List`1 CommandsToExecute, CaselessDictionary`1 Commands)
LogPlayLevel:Display:    at AutomationTool.Automation.Process(String[] CommandLine)
LogPlayLevel:Display:    at AutomationTool.Program.MainProc(Object Param)
LogPlayLevel:Display:    at AutomationTool.InternalUtils.RunSingleInstance(MainProc Main, Object Param)
LogPlayLevel:Display:    at AutomationTool.Program.Main()
LogPlayLevel:Display: Program.Main: ERROR: Command failed (Result:35): F:\FProgram Files\Unreal Engine\4.4\Engine\Binaries\DotNET\IOS\IPhonePackager.exe Deploy "F:\Other Folder\Unreal Projects\Dodgeball\Binaries\IOS\Dodgeball.ipa". See logfile for details: 'IPhonePackager.txt' 
LogPlayLevel:Display: ProcessManager.KillAll: Trying to kill 0 spawned processes.
LogPlayLevel:Display: Program.Main: AutomationTool exiting with ExitCode=35
LogPlayLevel:Display: Domain_ProcessExit
LogPlayLevel:Display: ProcessManager.KillAll: Trying to kill 0 spawned processes.
LogPlayLevel:Display: copying UAT log files...
LogPlayLevel:Display: RunUAT.bat ERROR: AutomationTool was unable to run successfully.
LogPlayLevel:Display: BUILD FAILED

anonymous_user_6e347415 · August 21, 2014, 12:45pm

Yes I can share those, where can I find the DXdiag
I have attempted to deploy many times in different projects and UE4 versions.
My iPad is running ios 7.1.2
I do always receive this error when deploying

anonymous_user_6e347415 · August 21, 2014, 12:50pm

Here is the log (mediafire use skip ad): Dodgeball

anonymous_user_6e347415 · August 21, 2014, 12:56pm

This should be the dxdiag. Thanks alot :D.
link text

Download Here: DxDiag

AlwysAnrchy · August 21, 2014, 12:48pm

You can get your DXdiag by using this site: https://na.wargaming.net/support/Knowledgebase/Article/View/26/18/what-is-a-dxdiag-file--how-do-i-send-one. All you would have to do is attach the log file and your DXdiag to your reply,

AlwysAnrchy · August 21, 2014, 2:57pm

Thanks for all of information. Have you attempted to deploy any other projects to you iPad before?

If the same error occurs with that project, you may want to troubleshoot the issue by uninstalling and then re-installing UE4 and see is that helps any.

anonymous_user_6e347415 · August 21, 2014, 6:00pm

I have deployed with both the example projects and various blueprint projects of my own.

anonymous_user_6e347415 · August 21, 2014, 6:02pm

Also are their any settings needed on the iPad itself to install the app?

AlwysAnrchy · August 21, 2014, 6:06pm

Would you be able to create a new project and transfer over all of the assets? There have been a couple of other issues involving updating the launcher causing a corruption in files, which we are currently looking into.

The only thing needed to be done on the iPad is to select trust when you connect it to your PC so it will allow the app to be transferred.

anonymous_user_6e347415 · August 21, 2014, 7:40pm

I tried it with an ipod and this error appeared in the log.

LogPlayLevel:Display: IPhonePackager: Install \ Update of “Test.ipa” failed with No matching mobile provision for this application (0xE8008015) in 24.93 seconds

anonymous_user_6e347415 · August 21, 2014, 7:49pm

Is their another way to install the IPA files?

If I install them the other way I may be able to figure out if unreal is causing installation problems. Or if their are errors in the build causing the installation to fail.

anonymous_user_6e347415 · August 21, 2014, 8:01pm

I tried installing the ipa directly through the iPhonePackager.exe and from iTunes itself.

From the iPhonePackager.exe I get the same error and when I try to install from iTunes the installation seems to become “hung up” part of the way through installation.

AlwysAnrchy · August 22, 2014, 6:59pm

Howdy ChaseK,

Thank you for providing all of the information with this issue. I have gone ahead and written up a bug report for your issue and placed that issue into our bug database so that it may be fixed in a future release.

Thanks again and have a great day!

anonymous_user_6e347415 · August 23, 2014, 4:49pm

Fixed. Duh just needed to put the bundle identifier from my app id in project settings.

Also make sure their are not two .plst files in your project\Build\IOS folder. If their are delete the one that has your project name in it and leave the one named info.plist.

AlwysAnrchy · August 25, 2014, 7:27pm

Howdy ChaseK,

Glad to see that you have found a workaround for the issue. Have a great day!