OnlineSubsystemPS4

Our game’s target hardware is PS4. I’m trying to stand up a system in our game that posts telemetry data to an external server, and some of that data is includes information about the user PSN account, in particular, the user’s nickname for his/her PSN account. I have this code that builds a telemetry header and queries the online subsystem for the PSN account information:

[redacted]

In UE4\Engine\Config\PS4\PS4Engine.ini, I have configured the following variables:

[redacted]

When I deploy and run our game on dev kit, though, the OnlineSubsystem type that is returned by IOnlineSubsystem::Get() is not an instance of OnlineSubsystemPS4, but OnlineSubsystemNull, which returns default information unique player id and the player nickname.

Am I missing a set up step? There’s not much information on the forums on what to do to stand up connection to the PSN services. Caveat: This is the first time I’ve had to do this for a game, so my apologies in advance if this is a ‘noob’ question.

You won’t get any information here as console development is under NDA and you might get in totrouble posting code snippets and information about console development publicly. Please use dedicated PS4 forum section in unreal forums, which is exclusive to registered PS4 developers for any console related question.

Yes the developer forums and this AnswerHub are two different things. I hear You get access to PS4 specific support when you sign up and license to develop for it using UE4.
You can get much better help for that stuff on those developer boards than you can here.
If you downloaded a source code version of the engine you would have had to sign up for additional stuff to get access to the Github repo. That is probably the same credentials you use to get into the console dev space I am guessing.