Epic Games Launcher broken

Epic Games Launcher isn’t working properly, the interface is stuck at home in a blank state, the only menu I can access is the store, which requires me to first select Library, then hit the one option that pops up from there. I have content I need to add to an Unreal Engine project, but literally can not access it.

same probleme for me :confused:

I have exact same problem, it occrued over night yesterday and is still there.

Have a solution been found since it occured for you or?

hoping a post in here gets more attention or a solution.

I had this and i think i found a fix.
It’s caused by corrupted temp files in C:\Users%username%\AppData\Local\EpicGamesLauncher. Make sure the launcher is closed (also check in task manager) and delete everything inside this folder, then relaunch the program.

i fixed this issue by reopening the epic games installer and letting it repair the damaged program. the prerequisite launcher (on the windows 10 uninstall it shows the epic games logo faded out) is necessary to have it work properly. when the installer runs the might be a auto run program blocked my either your anti-malware or your anti-virus. if you have clicked block and remember the epic games launch error will appear. i first restarted my computer. disabled my anti-malware (only for enough time to finish the update process of the repair on the installer. everything has worked ok since then. only did this last night so i havent turned my pc off yet so dont know if this has to be repeated every start up.

Yup that worked for me. Thanks NΛWRΛM. You can tell you deleted the correct files when you load up the launcher and it doesn’t auto log you in if you had “sign in automatically” checked.

Check out NΛWRΛM’s solution.

Hi, so I was struggleing with this problem as well. After giving up and doing what the other answers recommended (Which didnt work for me) I tried something which I dint think would work. I uninstalled Epic Games and all of its data including the games (It should automnatically un-install the games if you uninstall in the control panel). Reinstalling Epic games I routed the download to a separate folder I made called “Epic games” that was just in “C:” (The same folder with Program files and Program files (x86). ANyways, I launched it and BOOM! it was fixed. DOnt know why but it did.

NΛWRΛM’s worked first try, thank you so much!

NΛWRΛM, i have the same problem as you but I am on a MacBook Air and was wondering if you know an equivalent option or command for MacBooks?

This is still occuring for me on MAC, any solutions? thanks

I am Also having this same issue on MAC

The best solution i found for now is to:

  1. Close the epic launcher (even in the right corner). Make sure that you closed it by checking in the task manager.
  2. Going to C:\Users%username%\AppData\Local\EpicGamesLauncher\Saved (if you don’t see the AppData folder, make sure you checked the “hidden item” case, in the “View” menu).
  3. Delete the “webcache” folder (the corrupted elements are in there).
  4. Open the epic launcher.

thank you so much

it worked. Thank you so much this has been bugging me for hours.

great job worked for me!!

i tried NΛWRΛM 's method, but it didnt work

everything seems to be where its supposed to be, but the window doenst show it correctly

I had a similar problem but insteed i couldnt see anything it was just complete white and shows a big X In the midddle of the screen

same on Mac but you don’t even see the window, only the close, minimize and expand buttons. any solutions here?