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Google VR Crash on certain phones

Hi there,

The issue I have I believe is on the issue tracker as "UE-65983".

Although it says the issue cannot be reproduced, I believe that is because of the device whoever attempted it was using.

I originally was targeting sdk 24, which worked on both my OnePlus 6 and my client's Galaxy S7. Then in order to upload the apk to the play store I had to target 26. Now the app works exactly the same on my OnePlus 6, but crashes instantly on his, and other test Galaxy S7s, all of which are fully up to date.

There's a thread with some more details about this here: https://forums.unrealengine.com/development-discussion/vr-ar-development/1560734-googlevr-crash-opening-application-on-device

This issue is preventing my app from being run on a large number of android devices, and can be reproduced in the way the issue tracker describes, provided you have a problem device like a galaxy S7.

This is an issue on both 4.20 and 4.21, however I coudln't downgrade to 4.19 because of the projects assets being at 4.20.

Appreicate any help on this.

Product Version: UE 4.20
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asked Feb 11 '19 at 09:46 AM in Packaging & Deployment

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The Scanner Darkly
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avatar image aussieburger Feb 11 '19 at 07:17 PM

Best to report it to Epic via the bug tracker: https://epicsupport.force.com/unrealengine/s/

I'm experiencing this crash for daydream btw: https://issues.unrealengine.com/issue/UE-46640

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