Search in
Sort by:

Question Status:

Search help

  • Simple searches use one or more words. Separate the words with spaces (cat dog) to search cat,dog or both. Separate the words with plus signs (cat +dog) to search for items that may contain cat but must contain dog.
  • You can further refine your search on the search results page, where you can search by keywords, author, topic. These can be combined with each other. Examples
    • cat dog --matches anything with cat,dog or both
    • cat +dog --searches for cat +dog where dog is a mandatory term
    • cat -dog -- searches for cat excluding any result containing dog
    • [cats] —will restrict your search to results with topic named "cats"
    • [cats] [dogs] —will restrict your search to results with both topics, "cats", and "dogs"

I'm trying to install free games, but it keeps saying "loading your order" and it stays forever... I missed a few good free game giveaways and now will probably miss slime rancher...

what goes here

Product Version: Epic Games Launcher
more ▼

asked Mar 08 '19 at 01:34 PM in Bug Reports

avatar image

1 1 1 2

(comments are locked)
10|2000 characters needed characters left
Viewable by all users

1 answer: sort voted first


Thank you for reporting this issue with the launcher, however Answerhub is only for issues relating directly to the Unreal Engine. For issues relating to the launcher or any of our game titles, please use the following link:


After selecting the appropriate product and ensuring your issue isn't in the existing help articles, please feel free to use the Contact Us option to report your issue.

Thank you!

more ▼

answered Mar 08 '19 at 03:15 PM

(comments are locked)
10|2000 characters needed characters left
Viewable by all users
Your answer
toggle preview:

Up to 5 attachments (including images) can be used with a maximum of 5.2 MB each and 5.2 MB total.

Follow this question

Once you sign in you will be able to subscribe for any updates here

Answers to this question