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Alt + F2 Ansel Not working and giving prompt


Not sure where to post this on the forms but I have run into an Issue where I can't use the Nvidea Ansel Photography plugin with Unreal Engine Version 4.21.

I was running an older version of driver before updating the graphics card driver and it was running fine.

When running in editor with the updated graphics card driver the following happens.

When pressing Alt F1 it saves a camera shot to gallery.

When pressing Alt F2 this pops up "can't photograph in game menus"

Is there any fix for this?

Product Version: UE 4.21
issue.jpg (1.2 MB)
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asked Apr 01 '19 at 08:06 PM in Using UE4

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Hi, We had the same issue here. It seems to be due to the new Ansel RTX feature of Geforce Experience. We reverted to version 3.15 (Current version is 3.18), and it fixed the problem. You can download it here: https://www.filepuma.com/download/nvidia_geforce_experience_3.15.0.164-20137/ Hope it helps till Nvidia or Epic Games fix the problem. Cheers

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answered Apr 30 '19 at 06:56 AM

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avatar image Morningcoffee007 May 04 '19 at 08:26 AM

Had the same problem and this solved it. Thank you!

avatar image Christophe.R May 04 '19 at 10:10 AM

Glad to have helped you :)

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