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Unable to Sync ArchiCAD with Twinmotion

I sync'd an ArchiCAD file with Twinmotion and created a Twinmotion model. I updated the ArchiCAD filed and it will not sync with Twinmotion. I don't get any errors but the Direct Link is greyed out. Support told me to delete the ID Link in ArchiCAD but this does not work. Does anyone have any suggestions?

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asked May 21 '19 at 01:40 PM in Everything Else

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avatar image SamWardLOR May 21 '19 at 05:30 PM

We're having the same issue...

avatar image Ligioseete May 22 '19 at 01:07 PM

me too....from one sec to another the direct link became greyed out

avatar image Ligioseete May 22 '19 at 01:33 PM

maybe you tried to direct link from the 2D floor plan view? Direct Link only works from the 3D mode in Archicad

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Yes, that was the case and I just tried synching for the 3D model. The link was not greyed out and I got an error message "An error occurred while parsing the 3D model" ...... Any ideas?

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answered May 23 '19 at 10:24 AM

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