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[Closed] An Unreal process has crashed:UE4-FortniteGame

Hello,

fortnite Crash´s ingame after few minutes.

Please help!

LoginId:45a1789e4d5b1b4101b9339c8454d37d EpicAccountId:6847299f848c4b23bbacb694e503e481

Assertion failed: [File:Unknown] [Line: 198] Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0007 - 'RESET')

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Product Version: Epic Games Launcher
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asked May 24 '19 at 09:47 PM in Bug Reports

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Hans Wurst.de
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The question has been closed Jun 04 '19 at 07:37 PM by Jeff A for the following reason:

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This AnwserHub is dedicated to UE4 not Fortnite, but since this is quite common issue that UE4 users have i can explain what it means

 Assertion failed: [File:Unknown] [Line: 198] Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0007 - 'RESET')

This means either you GPU driver crashed or if you use laptop the system is attempting to switch to built in Intel GPU to save power, which is very common for Intel+NVidia laptop setups.... and UE4 don't like that. Either way something wen't wrong with GPU itself or it's driver.

You need to check your power settings, set them to high performance, also keep laptop connected to AC is in most cases laptop is less like want to save power. Finally go google information on your laptop how to prevent GPU switching and keep laptop running on high performance GPU.

Also if this is GPU driver crash then, update the drivers. If this not help then contact Fortnite support... which is thing you should do in first place ;p :

https://epicgames.helpshift.com/a/fortnite/

Thats all thet typical outside Fortnite UE4 developer can deduce from that crash and you probably won't get much more help with that issue here

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answered May 24 '19 at 09:57 PM

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Shadowriver
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