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I got the same Problem.
Got a RTX 2080 Ti and it crashes once i turn it on following the documentation (DirectX12 under Project Settings/windows and then turning on the ray tracing option under rendering)
Hi, a little update from our end. We are a big company and we are using a “More secured” version of Windows. We tried to install a " Normal" version of windows on the same machine with the RTX and Unreal and Ray tracing works ! so it must be something that is blocked in our custom security. I asked the IT but they said that directX 12 is allowed, so it must be something else that Unreal/DirectX needs to authorize. Any ideas ?