TSW World won't work. Can yu help? Error message says: LoginId:6c73b88040acca28e33693a9bc71ae35

Train Sim World installed OK but will not work. Cab you help? Error message says:-

LoginId:6c73b88040acca28e33693a9bc71ae35
EpicAccountId:

You do not have any debugging symbols required to display the callstack for this crash.