Twinmotion: Refreshing imported .skp file leaves behind components

Hi all,

I’m having an issue in which when I refresh an imported file to pull in an updated Sketch-Up model into Twinmotion, some components of the old file are left behind (for example a bulldozer). I end up having to painstakingly delete them one part at a time instead of the whole component at the same time. Is there a way to make sure the Twinmotion file completely over-writes the old imported file? Should my workflow for pulling in the updated model be different than the refresh button? Deleting the old file and importing the new version has the same issue at times.

Hey, you can get technical support on Twinmotion support channel. https://twinmotionhelp.epicgames.com/s/ You can check on the knowledge base or open a discussion for your issue.