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Crash on startup

installed old UE4(1.13.2) on my Old(mid 2010) iMac because my Mac does not have metal graphics, but UE4 crashes every time on startup

Here is report :

MachineId:2CAE5419934AFA1E50BF329BC6FEC550 EpicAccountId:49a9c2c0a2e849e6990f6c1c868204ba

SEGV_NOOP at 0x0

SLSNewWindowWithOpaqueShape Address = 0x7fff6d14b4f1 (filename not found) [in SkyLight] -[_NSCGSWindow initWithConnectionID:] Address = 0x7fff4942bdce (filename not found) [in AppKit] +[NSCGSWindow(NSCGSWindowCreation) windowWithConnectionID:] Address = 0x7fff4942ad16 (filename not found) [in AppKit] _NSCreateWindowWithOpaqueShape2 Address = 0x7fff48b29a75 (filename not found) [in AppKit] -[NSWindow commonAwake] Address = 0x7fff48b28763 (filename not found) [in AppKit] -[NSWindow commonInitFrame:styleMask:backing:defer:] Address = 0x7fff4896a048 (filename not found) [in AppKit] -[NSWindow initContent:styleMask:backing:defer:contentView:] Address = 0x7fff489687d5 (filename not found) [in AppKit] -[NSWindow initWithContentRect:styleMask:backing:defer:] Address = 0x7fff4896828e (filename not found) [in AppKit] invocation function for block in FMacPlatformSplash::Show() Address = 0x10769fa67 (filename not found) [in UE4Editor-Core.dylib] invocation function for block in PerformBlockOnThread(FCocoaRunLoopSource&, void () block_pointer, NSArray*, NSString*, bool) Address = 0x107671a80 (filename not found) [in UE4Editor-Core.dylib] FCocoaRunLoopSource::Process(CFString const*) Address = 0x10763249c (filename not found) [in UE4Editor-Core.dylib] -[FCocoaRunLoopSourceInfo perform] Address = 0x107631ec6 (filename not found) [in UE4Editor-Core.dylib] CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION Address = 0x7fff4b3e6981 (filename not found) [in CoreFoundation] CFRunLoopDoSource0 Address = 0x7fff4b49ecac (filename not found) [in CoreFoundation] CFRunLoopDoSources0 Address = 0x7fff4b3c9930 (filename not found) [in CoreFoundation] _CFRunLoopRun Address = 0x7fff4b3c8dad (filename not found) [in CoreFoundation] CFRunLoopRunSpecific Address = 0x7fff4b3c8607 (filename not found) [in CoreFoundation] RunCurrentEventLoopInMode Address = 0x7fff4a6a8d96 (filename not found) [in HIToolbox] ReceiveNextEventCommon Address = 0x7fff4a6a8b06 (filename not found) [in HIToolbox] _BlockUntilNextEventMatchingListInModeWithFilter Address = 0x7fff4a6a8884 (filename not found) [in HIToolbox] _DPSNextEvent Address = 0x7fff48958a73 (filename not found) [in AppKit] -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] Address = 0x7fff490eee34 (filename not found) [in AppKit] -[NSApplication run] Address = 0x7fff4894d885 (filename not found) [in AppKit] tchar_main(int, wchar_t**) Address = 0x10741462a (filename not found) [in UE4Editor] main Address = 0x107413e8e (filename not found) [in UE4Editor] start Address = 0x7fff7338e015 (filename not found) [in libdyld.dylib]

Product Version: UE 4.13
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asked Aug 13 '19 at 01:33 PM in Bug Reports

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Mtiuli
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avatar image Jeff A ♦♦ STAFF 5 days ago

Hello,

We've recently made a switch to a new bug reporting method using a more structured form. Please visit the link below for more details and report the issue using the new Bug Submission Form. Feel free to continue to use this thread for community discussion around the issue.

https://epicsupport.force.com/unrealengine/s/

Thanks

avatar image Mtiuli 5 days ago

I reported issue using new bug submission form. approximately how much time is needed to response

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