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Search help

  • Simple searches use one or more words. Separate the words with spaces (cat dog) to search cat,dog or both. Separate the words with plus signs (cat +dog) to search for items that may contain cat but must contain dog.
  • You can further refine your search on the search results page, where you can search by keywords, author, topic. These can be combined with each other. Examples
    • cat dog --matches anything with cat,dog or both
    • cat +dog --searches for cat +dog where dog is a mandatory term
    • cat -dog -- searches for cat excluding any result containing dog
    • [cats] —will restrict your search to results with topic named "cats"
    • [cats] [dogs] —will restrict your search to results with both topics, "cats", and "dogs"

Office Holiday

Epic Games' offices will be on holiday from June 22nd to July 7th. During this period support will be limited. Our offices will reopen on Monday, July 8th. 

How To Ask Questions


Always try and find the answer yourself before posting a new question. The odds are someone has had the same problem before and the answer is out there just waiting to be found. Searching first shows respect for the other members of the community, and it will enable you to ask a better question if you don't find the answer.

Help Others Help You

  • Keep your question title short, but clearly describe the issue you are having.
  • Provide all of the relevant information you can. The more details you provide, the more likely it is you will get the answer you are looking for.
  • Use tags so others with an expertise in those areas will see your question.
  • Post your hardware and software specs.

Problem Solved!

Mark Correct Answer as Accepted

When you get an answer that solves your issue, click the checkmark to mark the answer accepted:

This lets others know that answer helped solve the question, and it lets us know the question is resolved.

Upvote Correct Answers

Use the voting buttons to call out answers that help you solve questions you have - whether you asked the question or not:

This helps improve visibility for the most useful posts so they bubble up to the top.

Give Back to the Community!

How Can I help?

We've all been just starting out or learning something new at one point and gotten stuck. Someone probably helped you get past those obstacles. Sharing your knowledge or expertise is a great way to give back.

Keep these guidelines in mind when posting:

  • Only post answers when answering the question.
  • Post comments when asking for more information or contributing your own experience or insight to the issue.
  • Use the "Reply" link when directly replying to someone else's comment.

Become a Community Leader

You can gain standing in the community by helping others. Each time you help - either by posting answers or others voting for your posts - you gain Karma points. As a leader in the community, you can acquire the ability to help in other ways. And who knows, we may have some swag lying around that needs a new home.