Unreal Engine installation freezes on Mac

Development Platform & Builds
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1

Hi,
I can’t install Unreal Engine 4 on Mac. It always freezes before finishing.

2

Hey,

Could you tell us your machine specs and OS version? Is issue with installing Launcher or with installing engine from Launcher? Any details you can provide will help us investigate. Thanks!

3

I am using Mac OS 10.9.2 on a Mac Book Pro 13" i5 2.5 GHz NOT Retina with 4gb RAM. freeze happens while installing engine.

4

Is it stuck at a certain percentage, or does Launcher crash?

5

It is stuck at a random percentage, normally after 50%.

6

Hey,

Sounds like you are experiencing issue described here: Launcher Update Stuck on Downloading - Marketplace - Epic Developer Community Forums

Can you try what was suggested there, and post your findings in that question? Thanks!