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[Closed] Pack or launch to mobile not working.

Hi, I have done every thing for the Android development kit, already instal Tegra Development and set all the variables, the device or cellphone is been recognize, but when pack and launch on phone the game start but I end with a black screen. I have check the compression settings.


Thanks in advance.

Product Version: Not Selected
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asked Apr 01 '14 at 03:13 AM in Packaging & Deployment

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avatar image Adr1c ♦♦ STAFF Apr 08 '14 at 10:45 PM

Hi Roy, would you mind posting your packaging logs and the game logs from the device?

avatar image Roy Apr 08 '14 at 10:51 PM

ok, where do I found the game log?

avatar image Adr1c ♦♦ STAFF Apr 08 '14 at 10:53 PM

You will need to grab the game logs from the device using either adb logcat or the SDK's debug monitor tool.

avatar image Roy Apr 23 '14 at 11:51 AM

Adric.Worley ♦♦ is Roy sorry for the wait. I'm working on it.

avatar image Roy May 07 '14 at 01:33 PM

Hi Adric.Worley I have discover that with new android hardware it runs but with my Samsung galaxy S3 and others wont work.

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The question has been closed Apr 06 '15 at 09:10 PM by wittlief for the following reason:

Duplicate Question of https://answers.unrealengine.com/questions/82280/pack-or-deploy-wont-work.html

1 answer: sort voted first

Hello Roy,

Thank you for your report. We were not able to investigate this on the engine version you reported, but there have been many version changes to UE4 since this question was first posted. With a new version of the Engine comes new fixes and it is possible that this issue has changed or may no longer occur. Due to timetable of when this issue was first posted, we are marking this post as resolved for tracking purposes. If you are still experiencing the issue you reported in the current engine version, then please respond to this message with additional information and we will investigate as soon as possible. If you are experiencing a similar, but different issue at this time, could you please submit a new report for it.

Thank you.

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answered Nov 25 '14 at 05:03 PM

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Rudy Q ♦♦ STAFF
47.2k 545 132 525

avatar image Roy Nov 27 '14 at 02:32 AM

Hi, now I have this error: Engine version 5 & 6

alt text

avatar image Rudy Q ♦♦ STAFF Dec 01 '14 at 06:34 PM

Hello Roy,

I have a few questions for you to help narrow down the issue that you are experiencing.

Quick questions:

  1. When you say "Engine version 5 & 6" do you mean 4.5.1 and 4.6?

  2. Can you give me the exact steps you used to get the error massage?

  3. Are you trying to launch your game on your mobile device?

  4. Are you still trying to launch to Samsung galaxy s3?

All projects must be cooked before they can be launched onto the device. Here are some pages you can look over to help you get a better idea.

What Cooking is:


Packaging projects:


Deployment to Android Reference:


avatar image Roy Dec 03 '14 at 07:24 PM

Hi, Rudy Triplett ♦♦ STAFF sorry for the late response, I work almost 14 hours a day and I don't have much time to respond quickly.

To get the error message, I just hit pack for PC 32bit. The game is targeting PC and Mobile, but I haven't try to re-Pack the game for mobile yet. I'm trying to packaging for PC.

Are you still trying to launch to Samsung galaxy s3? YES!!!

avatar image Rudy Q ♦♦ STAFF Dec 03 '14 at 10:41 PM

Hello Roy,

I was unable to reproduce this issue with the steps provided. Could you supply us with your dxdiag and your project log files? Any additional information would also be appreciated.

Make it a great day

avatar image Roy Jan 09 '15 at 04:07 PM
avatar image Rudy Q ♦♦ STAFF Jan 26 '15 at 08:29 PM

Hello Roy,

I clicked the link that you provided and noticed that you had received an answer. I was wondering if you were still having an issue. Also I would like to point out that this issue and the one that you link appear to be the same issue. I am going to close this as a duplicate of the other question for tracking purposes.

If you feel that this question is different enough to warrant two posts then please reply back and I will reopen it.

Make it a great day.

avatar image Roy Jan 05 '15 at 09:08 PM

What information you will need?

This hasn't been resolved. There is no additional information.

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