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The necessary prerequisites have failed to install. Error Code 23.

Hello! I just downloaded the Epic Games Launcher and i tried to install the version 4.10.1 of the Unreal Engine, i left it downloading all the night, and when i came back there was this error: The necessary prerequisites have failed to install. Error Code 23. I dont know what to do and i realy want this Unreal Engine.


My Pc have: Windows 7 of 64 bits, 6 Gb RAM, Processor: Intel Core i3-2310M CPU 2.10GHz

Product Version: Epic Games Launcher
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asked Jan 07 '16 at 09:45 PM in Installation & Setup

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avatar image ModernRyoga ♦♦ STAFF Jan 15 '16 at 07:50 PM

Hello Diosum,

I'm sorry to hear that you are having trouble. Other user have had similar issues and have followed the steps on this post to resolve the problem.

Please try the solutions provided there. If you are still unable to install the launcher, reply back and we will continue to look into the issue for you.

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Hi Diosum,

We haven't heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you're still experiencing this issue, please try the suggestion that I mentioned above then post back here with the requested info.

If you need anything else, feel free to ask.

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answered Jan 28 '16 at 06:33 PM

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DodgerDogNSea ♦♦ STAFF

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