Unreal engine crashing on startup

Hi, trying to use UE4, everytime i launch the editor it instantly crashes obtaining the following error:

!Id:d48800be29c71f2dce27e198b1dbd867

We apologize for the inconvenience.
Please send this crash report to help improve our software.

if you could please advise me of how i fix this problem so i am able to use the program.

Hey xxcozzwozzaxx -

Thank you for your report. We have assigned this issue to a member of our support staff, and they will begin investigation as soon as possible. If we are unable to reproduce the issue, or we need additional information, our staff member will comment here with additional questions. Otherwise, we will post an ‘Answer’ once we have logged the issue in our bug database or we have a solution for it.

In the meantime, please be sure to review our suggestions for how to report a bug, and feel free to edit your post if you have additional information to provide.

How do I report a bug? - Programming & Scripting - Epic Developer Community Forums

If you can also let us know where in the process are you getting teh crash; opening the launcher, opening the editor itself and if the editor is it all projects or a specific project.

Thank you.

Eric Ketchum

Hi xxcozzwozzaxx -

We have not heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you are still experiencing the issue you reported, please respond to this message with additional information and we will offer further assistance.

Thank you.

Eric Ketchum