I got it downloaded, but when I click on it, it loads for a bit then stops. I’m not very good at tech so I have no clue what to do.
Hi there,
Could you please provide us with a copy of your DxDialog text file please? To do so, click start and type dxdiag and press enter, then click the Save All Information button, and finally attach a copy of it to your post (click the small paperclip icon above the textbox when creating a new post).
This will let us see what hardware and software you have installed, and will help us figure out why this is occurring.
Thank you!